Join us for the S350Talks. Loyalty & CX KSA'25, a premier invitation-only event dedicated to exploring the dynamic landscape of customer experience and loyalty programs in Saudi Arabia.
Why Attend?
Saudi Arabia is at the forefront of a significant shift towards enhanced customer experience, driven by ambitious projects such as NEOM Smart City, the Red Sea Resort Project, and Qiddiya Entertainment City. These large-scale initiatives reflect the Kingdom's commitment to diversifying its economy under Saudi Vision 2030, reducing its dependency on oil and fostering a vibrant business environment.
With 96% of businesses in Saudi Arabia prioritizing customer experience, this summit will provide invaluable insights into the critical drivers of CX, including:
• Digital Transformation: With over 20 million Saudis online, discover how digital advancements are reshaping customer interactions. • Post-Pandemic Investment: Learn about the necessity for businesses to adapt and invest in customer engagement strategies in a post-pandemic world. • Youthful Demographics: Engage with insights on how to meet the higher expectations of a population where more than half is under the age of 25.
Event presenters are the nominees and winners of the regional and global Loyalty & CX Awards competitions.
The Future of Loyalty Programs
The loyalty market in Saudi Arabia is experiencing remarkable growth, projected to reach US$1.59 billion by 2028, with a CAGR of 8.5% from 2024 to 2028. This summit will explore:
• The rapid evolution of loyalty programs driven by technological advancements and changing consumer preferences. • Innovative strategies adopted by major players, including personalized solutions and cashback options to enhance engagement. • Navigating regulatory shifts and ensuring compliance while maintaining consumer trust.
Who Should Attend?
This event is designed for senior executives, marketing leaders, CX professionals, and anyone interested in leveraging loyalty programs and customer experience strategies to drive business success in Saudi Arabia.
16 presenters
Loyalty marketing, Customer eXperience and Employee eXperience experts
8 hours
Of insights from market experts, presenting different countries and regions
200+ attendees
C-Level and V-Level executives from Middle East, Asia, Africa, Europe, USA and CIS
Advantages of Participation
Don't miss an opportunity to:
Explore Critical Industry Trends
Dive deep into the most pressing topics shaping the Loyalty marketing and Customer eXperience landscapes, ensuring your participation delivers unparalleled value.
Gain Exclusive Insights
Learn from industry-leading brands that lead in Loyalty Marketing, Customer eXperience, Employee Experience, setting the standard for excellence.
Consult with Industry Leaders
Get direct access to experts and receive personalized answers to your most challenging questions in a collaborative environment.
Engage in Dynamic Learning
Immerse yourself in high-impact keynote sessions, expert-led panels, and compelling live case studies that promise to inspire and inform.
Expand Your Professional Network
Forge meaningful connections and enhance peer-to-peer learning with an expansive audience, broadening your horizons and opportunities.
Equip Yourself for Success
Depart event armed with actionable strategies to enhance your loyalty and customer experience initiatives, driving real results.
Keynote Presenters
Vlad TREVES
Founder @ Spectrum350 (UAE)
Nizar AL QABBANI
Podcast Co-Host @ Loyalty Bl Arabi (UAE)
Mr Incognito
If you're interested to become event presenter, please drop us a line at: speaker@spectrum350.org
Other Presenters
Event Agenda
11 December 2025, Thursday ~ We're working over event agenda and will publish it soon ~
Companies have a limited number of opportunities to establish trusting relationships with current and potential clients. Participating in industry events can accelerate this process. Attending our event will open up numerous unique opportunities for you, but sponsoring the event will help you stand out from the crowd of competitors and connect with the audience.
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Targeted Marketing
Our event will gather in Riyadh a unique professional audience. As the event organizer, we will do everything possible to ensure you gain maximum benefit from your participation by providing access to your potential clients.
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Lead Generation
Most attendees at the event possess a wide network of professional contacts with similar interests. Sponsoring the event is an opportunity to showcase your product or service directly to the participants, as well as a chance to be recommended to their contacts.
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Media Exposure
Our event supports a wide range of traditional and digital media partners, which will help disseminate information about the event and partners to all interested parties, ensuring extensive media coverage of the activity.
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Brand Recognition and Acknowledgment
Placement of your logo on website, invitations, tickets, and in the electronic newsletters of the event organizers will increase awareness of your brand. Sponsoring our event is an opportunity to stand alongside the brightest brands that are keynote presenters of the event and winners of The Loyalty & CX Awards Gulf competition.
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New Sales and Partnerships
Our event will provide you with an opportunity to present your product. Consider offering attendees a limited-time offer or special discount for attendees. Participation in the event is a chance to exchange contacts and form business relationships with other sponsors, suppliers, partners, and participants.
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Product Familiarization
Regardless of how long you’ve been in the market, presenting your product to the audience at the event is an excellent way to "test the waters" before investing in a larger marketing campaign or expanding production. Consider offering trial products to participants in exchange for honest feedback. This will provide you with valuable insights and allow you to make necessary adjustments to your product.
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Contacts
Access to the list of event participants can be the most valuable asset for a sponsor. We are ready to send your proposal directly to our guests' inboxes. Don’t miss your chance!