S350 MENA Loyalty & CX Club
Community of loyalty, customer experience, employee experience and service managers from Gulf countries. Established in UAE in October 2024.
Welcome to the S350 MENA Loyalty & CX Club, a dynamic professional network established in UAE in 2024 to foster collaboration, innovation, and knowledge sharing among industry leaders in loyalty marketing and customer experience in Gulf Region.

We aim to elevate the standards of loyalty marketing and enhance customer experiences across the region by bringing together experts from diverse sectors. Our club is dedicated to exploring best practices, emerging trends, and cutting-edge technologies that drive customer engagement and retention.
As a Part of Global Spectrum350 Community We Offer:

Networking Opportunities: Connect with fellow professionals, thought leaders, and innovators in loyalty marketing and customer experience. Build valuable relationships that can lead to collaborations and partnerships.

Knowledge Sharing: Participate in insightful discussions, webinars, and workshops that cover a wide range of topics, including loyalty program design, customer journey mapping, data analytics, and personalization strategies.

Access to Resources: Gain exclusive access to research, case studies, and industry reports that provide valuable insights into the latest trends and success stories in loyalty marketing.

Collaborative Projects: Engage in collaborative initiatives aimed at tackling common challenges in the industry. Work together on projects that drive meaningful change and improve customer experiences.

Mentorship Programs: Benefit from mentorship opportunities where seasoned experts share their knowledge and experiences, guiding the next generation of leaders in loyalty marketing and customer experience.

Join us as we shape the future of loyalty marketing and customer experience in Gulf Region. Together, we can create a vibrant community that champions innovation, drives results, and enhances customer satisfaction across all industries.
Club Members
  • Ali Bin Zayed AL FALASI
    Senior VP of Marketing @ EMARAT (UAE) | Club Co-Founder
  • Vlad TREVES
    MD @ Spectrum350 (UAE) | Club Co-Founder
  • Suryaveer SINGH
    Head Loyalty CRM and Data @ ENOC (UAE) | Ambassador
  • Nizar AL QABBANI
    Podcast Co-Host @ Loyalty Bl Arabi (UAE) | Ambassador
  • CEO @ International Customer Experience Institute (UK) | Ambassador
Coming Club Activities
Community events and partner projects
    The Global Loyalty & CX Awards'25
    The Global Cross-industry Competition of Products and Cases in a Field of Loyalty Marketing, CX & Service

    Entry deadline: January,10 2025
    Loyalty & CX Awards Gulf'25
    Regional Cross-industry Competition of Products and Cases in a Field of Loyalty Marketing, CX & Service

    Entry deadline: November,28 2025
    Valued Partners of S350 MENA Loyalty & CX Club
    Thank you for your trust and support!
    Spectrum350 HQ Contacts:
    General Requests:
    James WILLIAMS
    Senior Community Manager
    jw@spectrum350.org
    Media Requests:
    Julia OSMONDE
    Head of PR
    jo@spectrum350.org